pk67game Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes the practices of pk67game ("we", "us", "our", "the Platform") with respect to the collection, use, storage, sharing, and protection of personal data belonging to users ("you", "the Player") who access and use pk67game's online gaming and sports betting services, including but not limited to cricket betting, live casino, slot games, fishing games, and all associated account and payment services.

pk67game is operated as an internationally licensed online gaming platform and takes its data protection obligations seriously. This Policy applies to all players accessing pk67game from Pakistan, whether from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta, or any other city or region throughout the country.

This Privacy Policy should be read alongside pk67game's Terms & Conditions and Responsible Gaming Policy, both of which form part of the legal framework governing your use of the platform.

02 Data Controller

pk67game acts as the data controller for all personal data collected through the platform. As data controller, pk67game determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is lawful, fair, and transparent.

For all data protection enquiries, players may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy. pk67game is committed to appointing a qualified DPO and maintaining a robust internal data governance framework in line with our licensing obligations.

03 Data We Collect

pk67game collects the following categories of personal data from players:

04 How We Use Your Data

pk67game processes your personal data for the following purposes:

• Account Registration & Management: To create and maintain your pk67game account, verify your identity, and manage your player profile.
• Payment Processing: To facilitate deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to maintain accurate financial records.
• Gaming Services: To operate cricket betting markets, live casino games, slot games, and all other pk67game products in a fair and transparent manner.
• Regulatory Compliance: To comply with our licensing obligations, including KYC/AML requirements, age verification, and mandatory reporting to licensing authorities and financial intelligence units.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised access, multi-accounting, and other security threats to the platform and its players.
• Responsible Gaming: To monitor gaming patterns, identify at-risk behaviour, enforce deposit limits and self-exclusion requests, and proactively promote responsible gaming practices.
• Customer Support: To respond to your queries, complaints, and support requests efficiently and accurately.
• Platform Improvement: To analyse aggregated and anonymised usage data in order to improve platform performance, game selection, and user experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and event updates — only where you have provided explicit opt-in consent or where otherwise permitted.

05 Legal Basis for Processing

pk67game processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you have agreed to, including account management and payment processing.
• Legal Obligation: Processing required for compliance with applicable laws and our international gaming licence requirements, including AML obligations, KYC verification, and mandatory data retention.
• Legitimate Interests: Processing conducted in pk67game's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics — where such interests are not overridden by your own rights and interests.
• Consent: Processing of your data for direct marketing communications, where explicit consent has been obtained at registration or subsequently via your account preferences. You may withdraw this consent at any time.

06 Data Sharing & Third Parties

pk67game does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — to process your deposits and withdrawals securely.
• Game Content Providers: Licensed third-party game studios and live casino operators who supply game content to the pk67game platform. These providers may receive anonymised session data necessary for game operation.
• KYC & Identity Verification Services: Authorised identity verification partners who assist with CNIC validation and document authentication as part of our regulatory compliance programme.
• Regulatory Authorities: Licensing bodies, financial intelligence units, and law enforcement agencies where disclosure is required by law or pursuant to a valid legal order.
• IT & Cloud Infrastructure Providers: Hosting, database, and cybersecurity service providers who process data on our behalf under strict contractual data processing agreements.
• Responsible Gaming Organisations: Where self-exclusion requests are shared with affiliated responsible gaming networks to prevent circumvention across platforms.

07 International Data Transfers

As an internationally licensed operator, pk67game's infrastructure and certain service providers may be located in jurisdictions outside Pakistan. Where personal data is transferred internationally, pk67game ensures that appropriate safeguards are in place, including:

• Contractual clauses binding the recipient to data protection standards equivalent to those applied by pk67game.
• Transfer only to jurisdictions that provide an adequate level of data protection as recognised by applicable international standards.
• Where required, obtaining your explicit consent prior to cross-border data transfer.

In all cases, international transfers of your data are conducted solely for the operational purposes described in this Policy and do not result in any additional processing beyond what is described herein.

08 Cookies & Tracking Technologies

pk67game uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and detect fraudulent activity. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language settings, deposit limits, and responsible gaming configurations.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players interact with the platform, helping us improve performance and game selection. No personally identifiable data is included in analytics reports.
• Security Cookies: Used for fraud detection, bot prevention, and identifying suspicious login behaviour to protect your account.

pk67game does not use third-party advertising or tracking cookies to serve targeted advertisements on external websites.

09 Data Retention & Deletion

pk67game retains personal data for as long as necessary to fulfil the purposes for which it was collected, and for as long as required by our licensing obligations and applicable law. The following general retention guidelines apply:

• Active Account Data: Retained for the full duration of your account's active status plus a mandatory post-closure retention period as required by AML and gaming regulations.
• KYC & Identity Documents: Retained for a minimum of five (5) years following account closure, in line with international AML standards applicable to our licensing jurisdiction.
• Financial Transaction Records: Retained for a minimum of five (5) years for regulatory audit purposes.
• Communications Data: Support correspondence is retained for up to two (2) years unless required longer for ongoing dispute resolution.
• Technical Logs: Server and access logs are retained for up to twelve (12) months for security and fraud investigation purposes.

Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised. You may request early deletion of non-mandatory data by contacting our Data Protection Officer as described in Section 15.

10 Security Measures

pk67game implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Transport Layer Security (TLS 1.3): All data in transit is encrypted using industry-standard TLS protocols.
• AES-256 Data Encryption: Sensitive data stored on pk67game's servers is encrypted at rest using 256-bit AES encryption.
• Multi-Factor Authentication (MFA): Optional MFA via your registered Pakistani mobile number is available to all players for enhanced account security.
• Access Controls: Internal access to player data is strictly limited to authorised personnel on a need-to-know basis, with full audit logging of all data access events.
• Regular Security Audits: pk67game's infrastructure undergoes periodic third-party penetration testing and vulnerability assessments.
• Incident Response Plan: In the event of a data breach, pk67game maintains a documented incident response plan. Affected players will be notified without undue delay in accordance with applicable legal requirements.

11 Your Data Rights

As a player on pk67game, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15:

• Right of Access: You may request a copy of the personal data pk67game holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held in your pk67game account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes collected, subject to pk67game's legal retention obligations.
• Right to Restrict Processing: You may request that pk67game restricts the processing of your data in certain circumstances, for example while a dispute is being investigated.
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format where technically feasible.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. Marketing opt-outs are effective immediately upon request.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

pk67game will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further sixty (60) days, and you will be informed of such extension within the initial thirty-day window.

12 Minors & Age Policy

pk67game's services are strictly intended for individuals aged 21 years and above. We do not knowingly collect or process personal data from any individual under 21 years of age. If pk67game becomes aware that a minor has registered or attempted to register on the platform, the account will be immediately closed, all data securely deleted, and the matter escalated to relevant authorities where required.

pk67game uses CNIC-based age verification as the primary mechanism for enforcing the 21+ age restriction. Players who cannot verify their age through CNIC documentation will not be permitted to access betting or gaming features on the platform.

13 Marketing Communications & Opt-Out

pk67game may send you promotional communications — including bonus offers, PSL betting promotions, tournament notifications, and reload bonus alerts — via SMS to your registered Pakistani mobile number or email, provided you have opted in to receive such communications at registration or subsequently through your account settings.

You may opt out of marketing communications at any time through any of the following methods:

• Updating your communication preferences in your pk67game account dashboard.
• Replying STOP to any promotional SMS sent by pk67game.
• Contacting our support team via Live Chat and requesting removal from marketing lists.
• Emailing our Data Protection Officer at the address provided in Section 15.

Opting out of marketing communications will not affect your ability to receive transactional communications such as deposit confirmations, withdrawal notifications, KYC requests, or account security alerts — these are sent on a strictly operational basis and cannot be opted out of while your account remains active.

14 Changes to This Privacy Policy

pk67game reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, licensing requirements, or applicable law. Material changes to this Policy will be communicated to registered players via their registered mobile number or email address at least seven (7) days prior to the changes taking effect, except where immediate changes are required for legal or security reasons.

The most current version of this Privacy Policy is always available on this page. The "Last Revised" date at the top of this document reflects the date of the most recent update. Your continued use of pk67game following the effective date of any revision constitutes your acceptance of the updated Policy.

If you do not agree to any revised version of this Privacy Policy, you must cease using the platform and may request account closure as described in pk67game's Terms & Conditions.

15 Contact & Data Protection Officer

For any queries, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pk67game, you may contact our Data Protection Officer through the following channels:

• Support Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through the pk67game platform after logging in.
• Agent Hours: 9:00 AM – 2:00 AM PKT for live agent assistance.

When submitting a data rights request, please include your registered mobile number and full name so that we can verify your identity before processing the request. pk67game will not process data rights requests from unverified individuals to protect the security of all players' accounts.